PRIVACY POLICY FOR ‘Panjab Immigration Consulting Services (PICS)’[T/a PICS Immigration, Australian Business Number(ABN): 5860004568]updated on 1st January 2025. Panjab Immigration Consulting Services (PICS). is a private company registered under the Corporations Act 2001. Panjab Immigration Consulting Services (PICS). This Privacy Policy is in accordance with, the Privacy Act 1988, The Australian Privacy Principles From Schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012, Australian Consumer Laws, being Schedule 2 to the Competition and Consumer Act 2010, and the EU General Data Protection Regulation (GDPR)- where applicable, and other applicable laws and regulations under the jurisdiction of Victoria, Australia.
Our website and Social Media Platforms may use and/or request personal data, example- when you book a consultation (whether free or paid) and/or request a call-back or subscribe to our blogs, fill up inquiry forms, and questionnaires, share payment details, visit and browse Panjab Immigration Consulting Services (PICS) website, interact with Panjab Immigration Consulting Services (PICS) electronically, via social media (including Facebook, Instagram, LinkedIn, TikTok, YouTube, and Twitter)or contact Panjab Immigration Consulting Services (PICS) by email, telephone, tags, and comments on social media or facsimile.
This Privacy Policy (read with the Terms of Use) constitute a binding and legally enforceable contract between Panjab Immigration Consulting Services (PICS) and User.
When you access Panjab Immigration Consulting Services (PICS), your computer sends us information such as your IP address, the URL on our Website that you have visited, the date and time of your visit, and information on your browser.
- Your information includes information that is personal in nature, and which might be used to identify you. The information includes, but is not limited to-
- Name,
- residential address,
- date of birth,
- gender bank details,
- employment or business,
- associations and affiliates, including trusts and companies,
- contact details, including email address and telephone numbers,
- relationships with individuals, including family members, friends, and professionals,
- financial information,
- information about your legal matter,
- information collected via electronic communications and cookies, which may include internet protocol addresses, the time, date, and place of the communication.
- Panjab Immigration Consulting Services (PICS) may collect Personal Information from a third party where:
- the third party is Panjab Immigration Consulting Services (PICS).’s Related Bodies Corporate as defined in the Corporations Act 2001), business partners, employees, contractors, credit reporting bodies, or your representatives; or
- you have consented to the collection of the information; or
- Panjab Immigration Consulting Services (PICS) is required or authorized under Australian law, court/ tribunal, to do so; or
- it is unreasonable or impracticable to obtain the information from you; or
- the information is publicly available.
- Sensitive information: Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. It is a sub-set of personal information that is given a higher level of protection. The types of sensitive information we may collect about you include:
- Racial or ethnic origin,
- criminal records.
- health information; and
- sexual orientation or practices.
Unless otherwise permitted by law, we will not collect sensitive information about you without first obtaining your consent.
Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.
Access: You may request access to the personal information that we hold about you. A processing fee may be chargeable for the provision of such information. We may be legally permitted to withhold access to your personal information (In certain events if permissible by law). If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, then we will take reasonable steps to give you such access.
Marketing: Your personal information might be used by Panjab Immigration Consulting Services (PICS) to send you marketing materials. Panjab Immigration Consulting Services (PICS) will provide you with the choice to stop receiving further direct marketing. Panjab Immigration Consulting Services (PICS) may continue to market to you up until you choose to stop receiving it if you decide not to opt out of receiving future marketing.
Correction: Please get in touch with us using the information below if you think any information we have on you is unreliable, outdated, incomplete, irrelevant, or misleading. Any information that is discovered to be unreliable, outdated, incomplete, irrelevant, or deceptive shall be promptly corrected by us in a fair manner. Please be aware that we may occasionally be able to legally refuse to correct your personal information. If we are unable to amend your information, we will let you know as soon as it is practical, explain why, and let you know how to file a complaint if necessary.
Overseas disclosure: We will only share your personal information with nations that have laws protecting it in a way that is substantially similar to the Australian Privacy Principles and the GDPR, unless we first ask for and receive your consent to do so, and/or we will take reasonable steps to ensure that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.
Panjab Immigration Consulting Services (PICS) or its third-party service providers store all correspondence, whether it be through the phone, email, WhatsApp, or chatbot, for the sole objective of providing Panjab Immigration Consulting Services (PICS) with specific services in connection with its websites. These third-party service companies offer email marketing software, customer relationship management software, customer usage pattern analysis software, and other communication tools.
Information will only be used by Panjab Immigration Consulting Services (PICS) to provide you with access to our products, services, and information that we believe will help serve you better.
We may process/analyze your personal data for the purposes of our own legitimate interests, for example, to send promotional emails to services relevant to you.
Your information will continue to be held and used by Panjab Immigration Consulting Services (PICS) to contact you in such a way after you cease using our services, but you may unsubscribe from such communications.
Your personal details will not be passed on to any other companies at any point in time or third parties including affiliates and will not be added to any third-party mailing lists or databases unless you choose to do so at any point in time.
By using the website you consent to your personal information being collected, held, and used in a legitimate way of conducting business.
By using this immigration services platform, you also confirm that you are either the owner of or have the legal right to use and share any information that may be required and that your use of the platform does not conflict with any laws that may be in force, any contracts that you may be bound by, or otherwise harm any person or persons.
We take appropriate technical and organizational measures against unauthorized or unlawful processing of personal data, and against accidental loss of personal data. We may share your personal data where we are required to by law.
Cookies: A cookie is a file that records data about your visit to a website. The cookies that Panjab Immigration Consulting Services (PICS) utilizes don’t let users be specifically identified. Cookies may be used by Panjab Immigration Consulting Services (PICS) for specialized web advertising. Most web browsers have cookie acceptance turned on. You can set your internet browser to refuse cookies or to alert you when they are being used if you’d prefer not to receive them. Check your browser’s settings for further information.
EU Global Data Protection Regulation (GDPR) Compliance Statement
You maintain the right to revoke consent at any time.
The Right to Have Your Personal Information Deleted:At any time, you have the right to request that Panjab Immigration Consulting Services (PICS). deletes the personal information you have provided to us. Panjab Immigration Consulting Services (PICS) will delete any data as long as it is legally allowed to according to the laws and regulations in the countries in which we operate.
You may make this request in writing via email to info@picsaustralia.com
Once your request has been received the following actions will take place:
- Panjab Immigration Consulting Services (PICS) will acknowledge your request.
- Panjab Immigration Consulting Services (PICS) will review your specific request and the country of its origin and determine if we are lawfully allowed to oblige the request.
Panjab Immigration Consulting Services (PICS) will then either:
- Inform you that your data has been removed from our systems or
- Inform you as to the date that Panjab Immigration Consulting Services (PICS) is legally allowed to remove the data from our systems given the nature of the data and the country of its origin.
Commitment to Children’s Privacy: We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.
Changes to this Policy: Panjab Immigration Consulting Services (PICS) may in its absolute discretion review and change this Privacy Policy from time to time. The amended Privacy Policy will be published on Panjab Immigration Consulting Services (PICS).’s website and will apply, whether or not, Panjab Immigration Consulting Services (PICS) has given you specific notice of any change. Check the Privacy Policy on Panjab Immigration Consulting Services (PICS).’s website periodically if you would like to monitor any changes.
Disclaimer: Only broad informational purposes are served by the information on this website and Social Media handles. Panjab Immigration Consulting Services (PICS) is the provider of this information; while we make every effort to keep the information up to date and accurate, we make no guarantees, promises, or assurances as to the accuracy, suitability, reliability, or availability concerning the website or the information, products, services, or related graphics posted there for any purpose. You solely assume all risk if you rely on this material in any way.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website,if you browse other websites which are not under the control of Panjab Immigration Consulting Services (PICS). We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Complaints: If you have a problem, please get in touch with us using the information listed below and give us all the specifics. We will swiftly look into your complaint, and then get back to you in writing with the findings of our inquiry and the actions we will take in response. You also have the option to get in touch with the Office of the Australian Information Commissioner and/or OMARA, if you’re not happy with our response.
You can file a complaint with the lead supervisory authority or the data protection authorities in your country if you believe that we have violated your rights under the GDPR.
Every effort is taken to maintain the website’s availability and functionality. However, due to technical problems outside of our control, Panjab Immigration Consulting Services (PICS) disclaims all liability and will not be held responsible if the website is momentarily unavailable.
If you refuse to provide us with personal data, we may not be able to provide our services, and in some circumstances, we may be unable to comply with our legal and regulatory obligations.
If you wish to exercise any of the rights noted above, you can contact us in the following ways: by email to info@picsaustralia.com in writing to Panjab Immigration Consulting Services (PICS).